Terms of Use

These Terms of Use govern your use of LeaderSpiritWay's business development services. By using our services, you agree to be bound by these terms.

1. Standard Terms of Use

LeaderSpiritWay provides business development and professional coaching services in Singapore. Our services include leadership training, strategic planning, and professional development programs.

1.1 Service Description

We provide comprehensive business development services including:

  • Leadership development programs
  • Strategic business planning
  • Professional coaching and mentorship
  • Executive development training

1.2 Client Responsibilities

As a client, you agree to:

  • Provide accurate and complete information
  • Pay all fees as agreed in the service contract
  • Follow professional guidance provided by our team
  • Maintain confidentiality of business matters
  • Cooperate fully during the development process

1.3 Service Fees and Payment

All fees are clearly stated in your service agreement. Payment is due according to the terms specified in your contract. We accept various payment methods including bank transfers and credit cards.

1.4 Limitation of Liability

Our liability is limited to the amount paid for our services. We are not liable for indirect, consequential, or punitive damages. This limitation applies to the fullest extent permitted by law.

1.5 Governing Law

These terms are governed by Singapore law. Any disputes will be resolved in Singapore courts or through arbitration as specified in your service agreement.

2. Refund Policy

Our refund policy is designed to be fair and transparent while protecting the quality of our legal services.

2.1 Refund Eligibility

Refunds may be available under the following circumstances:

  • Service Cancellation: Full refund if cancelled within 48 hours of service commencement and before any legal work has been performed
  • Partial Service: 70% refund if cancelled after initial consultation but before document review begins
  • Quality Issues: Full or partial refund if service quality does not meet agreed standards
  • Force Majeure: Refund consideration for circumstances beyond our control

2.2 Non-Refundable Services

The following services are generally non-refundable:

  • Completed coaching sessions
  • Course materials and training services
  • Executive development programs
  • Services where client provides false information

2.3 Refund Process

To request a refund:

  1. Submit a written refund request within 30 days of service completion
  2. Provide detailed reasons for the refund request
  3. Include any supporting documentation
  4. Allow 5-10 business days for processing

2.4 Refund Timeline

Approved refunds will be processed within 5-10 business days and returned to the original payment method. Processing times may vary depending on your bank or payment provider.

2.5 Dispute Resolution

If you disagree with our refund decision, you may request a review by our management team. We are committed to resolving all disputes fairly and promptly.

3. Contact Information

For questions about these terms or our refund policy, please contact us:

Email: info@leaderspiritway.com
Phone: +65 33407836
Address: CapitaGreen, 138 Market Street, 048946 Singapore